Privacy Policy

Request Management Services FZE LLC

Request Management Services FZE LLC, a company incorporated in Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, trading under the brand name REQUEST Management Services ("REQUEST", "we", "our", or "us"), is committed to protecting your privacy and ensuring your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

Information We Collect

We may collect the following information when you use our website or contact us:

• Full Name
• Email Address
• Telephone Number
• Property Information (if voluntarily provided)
• Service Requests
• Messages submitted through our contact form
• Website usage information through analytics technologies

How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide quotations and requested services
• Communicate regarding your property or service request
• Improve our website and customer experience
• Send important service-related communications
• Comply with legal obligations where applicable

We do not sell or rent your personal information to third parties.

Information Sharing

We may share information only when necessary with:

• Trusted contractors or service providers involved in delivering requested services
• Technology providers supporting our website or communications
• Government authorities where required by applicable law

All third parties are expected to protect your information appropriately.

Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Meet legal or regulatory requirements
• Resolve disputes
• Maintain business records

Your Rights

Depending on your location and applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable

To exercise these rights, please contact us.

Third-Party Services

Our website may contain links to third-party websites or services. REQUEST Management Services is not responsible for the privacy practices or content of external websites.

Contact Us

If you have questions regarding this Privacy Policy, please contact: